3/18/2024 0 Comments Brave new world online storeJust a few years ago, most consumers didn’t even dream of having someone else pick their apples or bananas for them at the supermarket. Here’s how five industries managed the change - and how people’s daily lives are better for it. In response, these companies adapted, making their digital services faster, better, safer and more easily accessible. It’s also placed a new urgency on the need for every business to focus on a digital-first strategy, whether that business is a grocery store, hospital, video game design studio or multinational bank.Ĭonsumers have spent more time than ever on their personal devices during the pandemic, and even companies that had the best digital tools and infrastructure in place faced unprecedented demand and strain, as well as threats from malicious actors. But two years of living through a pandemic have fundamentally changed consumers’ relationship to technology. Digital transformation was becoming the new normal long before 2020.
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